Useful Information

Included in the Price

•Unlimited mileage

•Airport Fee

•Taxes and Fees

•One-way has been added to the price quoted online and payable at the counter, only applicable for One Way Rentals.

Excess and Liability

•This is an exclusive product and does not include CDW (Collision Damage Waiver Insurance). CDW is a legal requirement when renting a car.

Please obtain proof from your credit card company if CDW is included on your credit card otherwise you are required to purchase CDW at the rental desk.

You may be held responsible for damage to or loss of tyres, windscreens, glass and undercarriage. Please check with the car rental agent on arrival.

•LOSS DAMAGE WAIVER: Loss Damage Waiver reduces the renter's responsibility to zero in the event of damage to or loss of the rental vehicle. The cost of LDW is $24.99 per day.

Mandatory Documents and Important Information

The following documents are required to collect the vehicle:

•A printed version of your Rental Voucher.

•Passport or Identification card

•A valid credit card in the name of the main driver. A security deposit will be held for the duration of the rental. The exact will be determined upon your arrival at the rental desk. The minimum deposit is USD 200 - USD 500 for all car groups. Exceptions: the minimum deposit for car groups X*** is USD 300 - USD 2700.

•A valid (with no endorsements) driving licence. International driving licence is required for customers whose licence is not written in Roman alphabet (Arabic, Chinese, Japanese, and Cyrillic etc.). For driving licenses from countries not part of the international driving license treaty, an official translation of the license must be presented with the original license.

•Age Restriction and Driving License: Drivers must be 25 years old and have held a valid driving license for a minimum of 12 months. The maximum driver's age is 99 years.

•For car group FVAR, PVAR drivers must have category D1 driving license. EU citizens are allowed to drive vehicles from Mini to 8 seater vehicles.

•Please Note: Customers renting in Atlanta Hartsfield Airport require proof of a return flight in order to rent a vehicle.

An Underage Driver Surcharge of USD 19.99 - 39.99 per day or maximum of USD 236.99-474.99 per month applies for drivers under 25 years

You must be 21 years of age to rent Economy, Compact and Standard car groups (with the exception of Mustangs and SUVs).

You must be 25 years of age to rent all other car groups.

Fuel policy

Your vehicle will be supplied with a full tank of fuel. To avoid incurring fuel charges you will need to return it full. You may be required to leave a fuel deposit reserved on your credit card that will be released when you return the car full. Missing fuel will be charged on your return along with an administration fee. The price per litre charged by the rental agent may be significantly higher than the price at the local service station.

Payment Details

The main driver of the car rental contract must be the cardholder of one of the following valid credit cards: American Express, Diners Club, MasterCard, Visa and Discover.

Car rental provider do not accept any prepaid cards Visa Electron Cards, Maestro Cards or checks. Cash Payment is not accepted.

Debit cards are only accepted for rentals of the following car groups (Economy, Compact, Standard and Full Size vehicles) and the specialty car groups SUV’s and Mini Vans, if the renter presents a return flight ticket or round trip itinerary upon pick-up. Debit cards are not accepted for long term rentals (long term rentals are defined as rentals for 28 days and longer).

A deposit of up to three times the rental price is charged to the chosen means of payment for security purposes. The deposit for high-value vehicles may differ. The exact deposit is determined on collection since the amount depends on the type of vehicle driven. The minimum deposit is USD 200 - USD 500 for all car groups. Exceptions: the minimum deposit for car groups X*** is USD 2500.

In the event that you fail to present a valid credit card or lack of sufficient funds available on the credit card, car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.

Extras and Additional Charges

ADDITIONAL DRIVERS: $12.99 per day with a maximum charge of $109.99.

BABY SEATS/BOOSTER SEATS/CHILD SEATS: $9.99 per day with the maximum charge of $77.00.

GPS: The cost of GPS is $12.99 per day, $77 per rental.

EXPRESS TOLL SERVICE: This costs $8.99 per day with the maximum charge of $139.00 per month.In California and Washington this costs $9.99/day with the maximum charge of $159.00/month, and in Texas costs $10.49/day, maximum charge of $169.00/month.

EZ TOLL PASS SERVICE: This costs $3.99 per day with a maximum charge of $23.99 per rental (available in New York and Pennsylvenia).

Please note: The price of optional extras (including equipment, fuel and insurance) are subject to change without notice and local taxes may apply. Optional extras (equipment) are subject to availability and payable at the counter.

Cross Border Information

The rental vehicle may only be used in the state of pick-up and the surrounding geographical area (Region) as specified below:

•Vehicles rented in Arizona can be driven to California, Colorado, Nevada, New Mexico, and Utah

•Vehicles rented in Colorado can be driven to Utah, Wyoming, Nebraska, Kansas, Oklahoma, New Mexico, Arizona, California, Nevada

•Vehicles rented in California can be driven to Arizona, Oregon, Washington and Nevada

•Vehicles rented in Connecticut can be driven to Rhode Island, Massachusetts, New York, New Hampshire, Vermont, Maine and New Jersey

•Vehicles rented in Florida can be driven to Alabama and Georgia

•Vehicles rented in Georgia can be driven to Alabama, Florida, South Carolina, North Carolina, Tennessee

•Vehicles rented in Indiana can be driven to Illinois, Kentucky, Michigan, Ohio

•Vehicles rented in Massachusetts can be driven to Rhode Island, New Hampshire, Vermont, Connecticut, New York, Maine, and New Jersey

•Vehicles rented in Minnesota can be driven to North & South Dakota, Iowa and Wisconsin

•Vehicles rented in Michigan can be driven to Minnesota, Wisconsin, Illinois, Indiana, Ohio, Pennsylvania, New York and Ontario (Canada)

•Vehicles rented in Nevada can be driven to Utah, Arizona, California, Idaho, Colorado and Oregon

•Vehicles rented in New Jersey can be driven to New York, Pennsylvania, Delaware, Massachusetts, Connecticut, Maryland, Washington D.C

•Vehicles rented in New York can be driven to Pennsylvania, New Jersey, Connecticut, Rhode Island, Massachusetts, Vermont, Maryland, Delaware, Washington D.C., Ontario, Quebec

•Vehicles rented in South Carolina can be driven to Georgia and North Carolina

•Vehicles rented in Texas can be driven to Louisiana, Oklahoma, Arkansas, and New Mexico

•Vehicles rented in Washington can be driven to British Columbia (Canada), California, Idaho, Nevada and Oregon

Additional Restrictions for Local Renters*

Local renters* picking up a vehicle at locations servicing an airport or port may not use the rental vehicle outside the State of pick-up if they do not have a return airline ticket/boarding pass or round trip itinerary. Proof of insurance might be required.

Other Information

• Voucher: A printed version of your rental voucher must be produced upon arrival at the rental desk. Failure to present the voucher means the car rental agent may charge you at the local rates. Please note: We are not responsible for overcharges on rentals where the voucher was not presented to the local agent on collection of the vehicle. If you do not present the required documents, the documentation is not valid or you do not have enough funds on your credit card, the car rental agent may refuse to release the vehicle and no funds will be reimbursed.

•All costs derived from the use of the incorrect and/or lack of petrol are not included.

•The car rental provider is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended that the customers have these items covered through personal travel cover.

•The loss of the vehicle documents is not covered.

•Traffic fines, sanctions and judicial costs related to traffic violations and tolls are not included in the rental cost.

•No insurance will cover customers driving under the influence of alcohol or drugs, and/or found using their cellular phone at the time of an accident.

•The vehicles displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make/model or traction of the rental vehicle will be the same as the vehicle displayed on our website.

•No refunds will be given if you fail to collect the vehicle at your specified time or if you fail to meet the driving licence, passport, credit card or other documentation requirements outlined in this voucher. Neither do CarTrawler provide refunds for vehicles returned early.