Useful Information

Insurance

The renter is responsible for any damage to the rental vehicle regardless of fault.

LDW - Loss Damage Waiver is $23.99 USD/day for all cars. LDW has a zero deductible.

SLI- Supplemental Liability Insurance will provide up to one million USD protection for third party claims. It is $17.00USD per day.

PAC - Personal Accident Coverage provides up to 150 thousand USD for passengers and certain property in the vehicle for 5.19USD per day.

Glass and Tire Protection is available for 7.99USD per day.

Roadside Assistance is available for 4.99USD per day.

Fuel

All cars are provided with a full tank of fuel and should be returned with a full tank of fuel in order to avoid a locally determined refueling charge. This charge will include the price of fuel as well as the service required to refuel the vehicle. Prepaid fuel options are available. Please inquire at the rental counter at time of rental. Credit is not issued for unused fuel.

One Way Rentals

One way drops are allowed between our NU Car Rental locations from Las Vegas to San Francisco with prior approval and a drop fee.

Credit Card Guarantees

If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of $50 00 will be charged to the credit card provided as a guarantee. If your plans change, you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time.

If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.

Credit/Debit Card

We accept American Express, Visa, Master Card, and Discover card A security deposit will be held at the start of the rental. It will include the estimated amount of the rental plus a deposit of 200.00USD. This amount may vary depending on the vehicle type and the length of rental. These funds will no longer be available for immediate use and may take up to 30 days - depending on your bank - to become available. We will not be responsible for any returned checks or insufficient fund charges or bank fees related to this process. Debit Cards are NOT an accepted form of payment or qualification. Cash is not accepted for qualification at the time of rental but may be used for payment upon return of the vehicle. A major Credit Card is still required to qualify to rent. Vouchers and prepaid cards are not accepted. For all prepaid rentals - the person who prepaid for the rental must be present with the same credit card in his or her own name that was used to prepay the reservation in order to pick up the rental. There will be a 200.00USD deposit for prepaid rentals.